Credit Card Merchant

I charged a service that was never provided. How do I get credit card refund if merchant is noncompliant?

Is it illegal for a merchant to ask for a driver’s license when making a credit card purchase?

Yesterday I had my vehicle serviced at a local transmission shop (I live in Dallas, Texas) I paid my bill with a Master Card, they ask for my driver license. I found this to be redundant, because a credit card is a form of ID. Then they proceeded to make a photo copy of both, [...]